Store Policy
- SHIPPING -
Orders are processed within 24-48 hours of receipt otherwise specified on the product description. Please email if you need to receive your order by specific date. We ship from Philadelphia, USA.
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Domestic : We offer a flat $10 shipping fee for anywhere in the US. All orders over $250+ ship for free within the United States.
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International : We offer a flat $40 international shipping fee worldwide. All orders over $350+ ship for free internationally. Please be aware that due to the long in-transit time all international orders are FINAL SALE. Returns are not accepted on international sales. NoirBeige is not responsible for import fees, duty, taxes or any other customs fees.
Once your order has shipped, Noir Beige cannot be held responsible for stolen or lost packages, inaccurate mailing addresses, or unforeseen delays from the couriers.
- RETURNS -
Returns are accepted within 7 days of receiving for full refund on full price merchandise ONLY. Items must be returned in original and unused condition with all tags/packaging attached and in sellable condition. A refund will not be issued until return merchandise has been received.
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Free US domestic returns for all orders over $250+.
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For all orders under $250, buyer is responsible for return shipping costs. We will be sending out return label by email and deduct the shipping fee from the total refund amount. Original shipping charges are non-refundable.
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International order, undergarments, vintage, jewelry, and all sale items are non-returnable and final sale.
To start your return, email us at contact@noirbeige.com within 7 days of your order's delivery date. After 7 days, your order is final sale. Please include the following - name, order/invoice number, and item(s) you'd like to return - on your email.
Returns must arrive to the Noir Beige Returns Department within 14 days of delivery date. If the delivery exceeds this, your return will not be processed. Exchanges are treated as a return and a separate purchase.
Return approval is at the discretion of our operations team and NoirBeige reserves the right to deny any return that does not comply with our policy. Denied returns will be shipped back to the customer.